Common Questions & Answers
Why do brands matter?
Brands matter because
i. We produce high quality and reliable products
ii. We ensure a proper fit and compatibility with specific vehicles.
iii. We provide warranties and customer support for their products.
iv. We invest in research and development to create advanced or specialized components that can enhance a vehicle's overall performance.
v. We can positively impact the resale value.
What's the warranty?
Lifetime Warranty
This item is backed by our limited lifetime warranty. In the event this item should fail due to manufacturing defects during intended use, we will replace the part free of charge. This warranty covers the cost of the part only.
Are these parts new?
Yes the items condition is new.
Why trust this quality?
The products are manufactured using premium raw materials and calibrated to restore original ride comfort. All products are fit and road-tested to ensure we deliver on our promise of Trusted Reliable Quality.
Where does this item come from?
The item comes from our warehouse.
How long will it take to get my item?
99% of in-stock orders ship the same day.
Will this fit my vehicle?
Find out if this item fits by visiting at the vin check "Choose your vehicle" at the home page.
Why Autospartoutlet ?
-High Quality: Trained engineers ensure parts meet strict quality standards. We have the best ratings in the industry for quality and low returns.
-Guaranteed Correct Part: We research each part to make certain it fits your car. Our research results go directly into our proprietary parts database, which is constantly updated for accuracy. We guarantee it!
-Same Day Shipping, Guaranteed: We stock the parts we sell. 99% of in-stock orders ship the same day. We maintain a warehouse on each coast, so you get the fastest possible delivery
-Truly Free Shipping: All shipping in the continental US is completely free
-No-Hassle Returns: If you're unhappy (for any reason) you can return your unused item.
-Availability Reports: The availability of each part is prominently displayed on our website. If a part that you need is out of stock, you can opt to be automatically notified when it comes back in stock.
-Lowest Return Rates: Despite having the most generous returns policy in the industry, our returns rate for fit, quality or damage is less than 1%, and continues to improve each year.
Warranty, Returns, & More
Returns
All items sold come with a 60-day satisfaction guarantee. If for any reason you are not satisfied with a product you purchased, you can fill out our return form to arrange a return. After 60 days, a returned item is no longer eligible for a refund.
In order to receive a refund, a returned item must be in new, uninstalled condition. An installed item is not eligible for a refund. If an installed item appears to be defective and is covered by our limited lifetime warranty, it may be eligible for a replacement of the original.
What items are eligible for return?
An item must meet one of the following conditions and be returned within 60 days from the date of purchase to be eligible for a return:
-The item received was incorrect
-The item was unintentionally purchased
-The item is no longer needed
-The item arrived damaged
-The item has a defect(s)
-The item failed during intended use under warranty
-The item does not fit your vehicle
AUTOSPARTOUTLET is not responsible for any damage, labor, return shipping costs, or any other inconveniences incurred.
Warranties
What should I know about returning an item under warranty?
AUTOSPARTOUTLET offers a limited lifetime warranty on most of the items we sell. Some items, such as brakes and windshield wipers, have limited warranties. Warranties are listed with product information for each item on our website.
For a new replacement item to be covered under warranty, the failed item it is replacing must be returned to AUTOSPARTOUTLET within 60 days of receiving return instructions.
Shipping & Delivery
Same-Day Shipping: Place your order before 2pm EST, Monday through Friday (excluding federal holidays), and we will ship it that same day. Delivery date will vary depending on your location and the shipping method.
